Refund and Cancellation Policy
Last Updated: August 26, 2026
Thank you for choosing CloudPrompt (https://cloudprompt.in). Please read our refund and cancellation terms carefully prior to purchasing digital prompt assets.
1. Digital Products Policy (No Refunds)
Due to the immediate digital delivery and nature of prompt templates, Notion files, and downloadable AI assets, all sales are final and non-refundable.
Once access to a digital prompt pack, copy code, or downloadable link has been granted or delivered, it is impossible to return or unsee the proprietary knowledge and intellectual property.
2. Why We Maintain a No-Refund Policy
- Instant Delivery: Prompts are delivered and viewable immediately upon page access.
- Non-Tangible Goods: Digital files cannot be physically returned or verified as uncopied.
3. Defective or Corrupted Files Assistance
While refunds are not offered, customer satisfaction is our top priority. If you encounter any of the following issues, we will provide replacement support within 24–48 hours:
- Broken or inaccessible download/Notion links.
- Incomplete prompt syntax delivery.
- Technical issues with prompt output execution.
4. How to Request Technical Support
If you experience any issues with your prompt access, please contact our support team at riskashu143@gmail.com with your purchase details and prompt title.
CloudPrompt Support Team
Founder: Rishi
Support Email: riskashu143@gmail.com
Location: Jaipur, Rajasthan, India